Customer Service

By Phone: 1-800-876-2770
Hours: 8:00 AM - 5:00 PM EST, Monday - Friday
By Email:

Our experienced customer service representatives are ready to help you. They can provide you with order status, product information, billing, returns, or even special quotes on items not found on our Web site. Call 1-800-876-2770.

Custom Sizes
Can't find the size bag you're looking for? Please call our Customer Service Department and let one of our experienced representatives help you with large quantities or custom sizes. Custom Orders are filled quickly, with low minimums, even on big bags.

Quality Guarantee
We guarantee your satisfaction 100%. If you are not completely satisfied with any NAPS product, call us within 30 days for a return authorization number and receive a merchandise credit, replacement, or refund.

NAPS Credit
To apply for a NAPS credit account, Download NAPS credit application and fax to 1-800-368-2585.

Forget Your Password?
If you have forgotten the User ID or Password to access your NAPS PolyBag Online Account, please click here to retrieve it.

NAPS PolyBag works hard to keep our prices low, but occasionally prices are subject to change without notice due to circumstances beyond our control. The pricing shown here at supercedes any published pricing. We have no control over the use of the products and assume no liability for any loss, damage or expense of any kind connected with their use or inability to be properly used.